CED Virtual Lab

About the CED Virtual Lab

  • CED has six computers available for remote access on a first come, first served basis.
  • The computers in this "virtual lab" are configured identically to those in our on-site computer labs, except that printers, scanners, and other external peripherals are disabled.
  • If you encounter any issues with the CED Virtual Lab, submit a ticket to the CED Help Desk.

How to Use the Virtual Lab

  1. Download the Citrix Workspace installer for your computer's operating system and install it.
  2. Open https://citrix.berkeley.edu in Safari, Chrome, Firefox, or Edge.
  3. Enter your CalNet username and password. You may be asked to complete a two-step verification.
  4. Click on “Desktops” at the top of the screen.
  5. Click on "CED-General-Use". (You may see icons for other labs, too.)
  6. You may have to wait several minutes while the software assigns you a computer in the CED Virtual Lab to log into.
  7. Log into the lab computer. (This may take a minute or two if you've never logged into that particular computer in the CED Virtual Lab before.)
  8. You can now use the computer just as if you were sitting at the computer in Bauer Wurster Hall.
  9. Important: You cannot control which computer the CED Virtual Lab assigns to you for each login session, so take care to save your files to a cloud storage service, e.g. Google Drive or Box.
  10. As noted on the Desktop that greets you when you login, after 35 minutes of inactivity, you will be logged off.
  11. When you're finished, always log out so the computer can be freed up for use by your fellow students.

Troubleshooting

Update the Citrix Workspace app.

Close and reopen your web browser.

Clear your browser cache.

Restart your computer.

Check your Internet download and upload speeds.

  1. Visit: https://www.speedtest.net
  2. Click on Change Server.
  3. Search for a server that's not close by, e.g. if you live in New York, pick one in Pennsylvania or Vermont, or if you are in Northern California, use a server in Southern California and vice versa.
  4. Click "Go" and wait for the results.
  5. Your download speed should be greater than 10 Mbps, and your upload should be greater than 3 Mbps. If it’s not, consider upgrading your internet service plan to a faster speed.

Disconnect from your Wi-Fi network and connect your computer directly to your router or modem with an Ethernet cable.

Article Details

Article ID:
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Date added:
25-Mar-2020 11:21am
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