CED Technical Support Wayfinder
|
Topic / Category |
CED Students |
CED Faculty |
CED Staff |
|
Not sure where to go or who to ask? Start with CED-IIT. Think of us as your guidepost. If we can’t help you directly, we can usually point you in the direction of those who can. |
|||
|
General Q&A, advice, or guidance |
|||
|
Audio/Video Support in CED Classrooms |
|||
|
bCourses |
|||
|
CalNet ID |
|||
|
Card Key Access in Bauer Wurster Hall |
|||
|
Cloud Service (Amazon Web Services (AWS), Microsoft Azure (Azure), and Google Cloud Platform (GCP) |
|||
|
Computer Support: CED Learning Spaces (Computer Labs, Studios, DFL, Environmental Design Archives) |
|||
|
Computer Support: Personal Computer Used for Academic or Work Purposes |
|||
|
Computer Support: Work Computer |
|||
|
IITAPP |
|||
|
Installing Windows on a Mac |
|||
|
Office Tracker |
|||
|
PaperCut |
|||
|
Phone Support |
|||
|
Printers: CED Labs and Studios |
|||
|
Printers: CED Office Spaces |
|||
|
Purchase a Service: CED Computing + Printing Account |
|||
|
Purchase a Service: Digital Fabrication Lab |
|||
|
Purchase a Service: Fabrication Shop |
|||
|
Render Farm |
|||
|
Research Computing |
|||
|
Scanners: CED Labs, Studios, and Student Tech Center |
|||
|
Services: Google Workspace, Box, and other university-licensed or managed services |
|||
|
Software: Adobe Creative Cloud |
|||
|
Software: ArcGIS Pro or ArcGIS Online |
|||
|
Software: Microsoft 365 a.k.a. Microsoft Office |
|||
|
Video Wall |
|||
|
Web Print |
|||
|
Website: ced.berkeley.edu |
|||
|
Website: Creation / Hosting |
CED-IIT → WPS | Google Sites |
||
|
Wi-Fi |
|||
|
2-Factor Authentication (Duo) |
Key to Abbreviations:
- CED-IIT = CED Infrastructure and Information Technology
- CED A/V = CED Audio/Video
- ITCS = Berkeley IT Client Services
- STS = Student Technology Services
- UCSF PMP = UCSF Print Management Program
- RTL = Berkeley Research, Teaching, and Learning
- WPS = Berkeley Web Platform Services