CED Technical Support Wayfinder
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Topic / Category |
CED Students |
CED Faculty |
CED Staff |
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Not sure where to go or who to ask? Start with CED-IIT. Think of us as your guidepost. If we can’t help you directly, we can usually point you in the direction of those who can. |
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General Q&A, advice, or guidance |
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Audio/Video Support in CED Classrooms |
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bCourses |
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CalNet ID |
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Card Key Access in Bauer Wurster Hall |
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Cloud Service (Amazon Web Services (AWS), Miscrosoft Azure (Azure), and Google Cloud Platform (GCP) |
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Computer Support: CED Learning Spaces (Computer Labs, Studios, DFL, Environmental Design Archives) |
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Computer Support: Personal Computer Used for Academic or Work Purposes |
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Computer Support: Work Computer |
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IITAPP |
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Installing Windows on a Mac |
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Office Tracker |
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PaperCut |
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Phone Support |
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Printers: CED Labs and Studios |
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Printers: CED Office Spaces |
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Purchase a Service: CED Computing + Printing Account |
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Purchase a Service: Digital Fabrication Lab |
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Purchase a Service: Fabrication Shop |
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Render Farm |
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Research Computing |
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Scanners: CED Labs, Studios, and Student Tech Center |
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Services: Google Workspace, Box, and other university-licensed or managed services |
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Software: Adobe Creative Cloud |
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Software: ArcGIS Pro or ArcGIS Online |
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Software: Microsoft 365 a.k.a. Microsoft Office |
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Video Wall |
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Web Print |
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Website: ced.berkeley.edu |
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Website: Creation / Hosting |
CED-IIT → WPS | Google Sites |
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Wi-Fi |
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2-Factor Authentication (Duo) |
Key to Abbreviations:
- CED-IIT = CED Infrastructure and Information Technology
- CED A/V = CED Audio/Video
- ITCS = Berkeley IT Client Services
- STS = Student Technology Services
- UCSF PMP = UCSF Print Management Program
- RTL = Berkeley Research, Teaching, and Learning
- WPS = Berkeley Web Platform Services