UC Berkeley College of Environmental Design > CED Help Desk > Knowledgebase

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Using the CED Lab Viewer Article rated 3.4/5.0
The CED Lab Viewer is an applet that utilizes VLC to share the instructor's screen with the rest of the lab. Please follow the instructions below that apply to you: Instructors: Log into the instr...
Remote access to computer labs for Students Article rated 2.1/5.0
This guide shows you how to use the Citrix portal to access the CED lab computers.  Please open the attached PDF and follow the instructions.   Mac Users, Please Note:  DO NOT add an account during t...
How do I purchase a Computer Account remotely? Article rated 3.7/5.0
    To purchase a CED Computer account, please pay your Materials Student Fee (MSF) here:  
Troubleshooting performance issues while connected to the Citrix platform Article rated 5.0/5.0
Using CED virtual labs requires the Citrix plug in and a stable speedy internet connection. If you are experiencing delays, lagging, or connection drops while using Citrix remotely in a CED Lab Comput...